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PennDOT BPR Training-Negotiating Techniques for Construction Personnel-First Day
January 26, 2022 @ 8:00 am - 3:30 pm
PennDOT BPR Training-Negotiating Techniques for Construction Personnel-First Day
Summary: | This course presents an overview of negotiating for PennDOT professionals, with an emphasis on skill development. It also addresses professional ethics, a framework for negotiation, and key points of negotiating. Negotiating styles and strategies are presented with a focus on skillful questioning and listening. There and several examples discussed. Exercises for class participation and discussion will be presented. A negotiating trouble-shooting guide and a negotiating checklist will also be provided and discussed. |
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