PennDOT BPR Training-Negotiating Techniques for Construction Personnel-First Day
PennDOT BPR Training-Negotiating Techniques for Construction Personnel-First Day Summary: This course presents an overview of negotiating for PennDOT professionals, with an emphasis on skill development. It also addresses professional ethics, a framework for negotiation, and key points of negotiating. Negotiating styles and strategies are presented with a focus on skillful questioning and listening. There are […]